Παραπομπή APA

Bly, R. W. (1993). Keeping clients satisfied: Make your service business more successful and profitable. New Jersey: Prentice Hall.

Παραπομπή Chicago Style

Bly, Robert W. Keeping Clients Satisfied: Make Your Service Business More Successful and Profitable. New Jersey: Prentice Hall, 1993.

Παραπομπή MLA

Bly, Robert W. Keeping Clients Satisfied: Make Your Service Business More Successful and Profitable. New Jersey: Prentice Hall, 1993.

Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.