Παραπομπή APA

Milakovich, M. E. (1995). Improving service quality: Achieving high perfomance in the public sectors. Florida: St. Lucie Press.

Παραπομπή Chicago Style

Milakovich, Michael E. Improving Service Quality: Achieving High Perfomance in the Public Sectors. Florida: St. Lucie Press, 1995.

Παραπομπή MLA

Milakovich, Michael E. Improving Service Quality: Achieving High Perfomance in the Public Sectors. Florida: St. Lucie Press, 1995.

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