Best practice : process innovation management - Zairi, Mohamed (Oxford ; Boston : Butterworth-Heinemann, 1999)
Understanding innovation from cradle to grave / Brian Cumming -- Market orientation for superior competitiveness / Sattam Alshammri -- Idea generation : creative problem-solving and innovation / Richard Duggan -- Innovation by design / Myfanwy Trueman -- Bringing in and focusing on customer true needs / D.M. Ginn -- Project management and modern tools of innovation / Mohamed Zairi and Pervaiz Ahmed -- Total supply chain management for innovation / Mohamed Zairi -- Customer management and development in retailing / Patrick Allen -- Auditing innovation through effective performance management / Mohamed Zairi -- Being a world-class organization - what does it mean? / Kate Blackmon, Phil Hanson, Chris Voss and Frances Wilson -- Sustaining a culture of discontinuous innovation / Pervaiz Ahmed.
Includes bibliographical references and index.
Keywords: Technological innovations -- Management; Industrial management; Organizational effectiveness