Παραπομπή APA
Fitz-enz, J. (1993). Benchmarking staff performance: How staff departments can enhance their value to the customer. San Francisco: Jossey-Bass Publishers.
Παραπομπή Chicago StyleFitz-enz, Jac. Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer. San Francisco: Jossey-Bass Publishers, 1993.
Παραπομπή MLAFitz-enz, Jac. Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer. San Francisco: Jossey-Bass Publishers, 1993.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.