Παραπομπή APA

Sasser, E. W., Hart, C. W. L., & Haskett, J. L. (1991). The service management course: Cases and readings. New York: The Free Press.

Παραπομπή Chicago Style

Sasser, Earl W., Christopher W. L. Hart, and James L. Haskett. The Service Management Course: Cases and Readings. New York: The Free Press, 1991.

Παραπομπή MLA

Sasser, Earl W., Christopher W. L. Hart, and James L. Haskett. The Service Management Course: Cases and Readings. New York: The Free Press, 1991.

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