00711nam a22001931 4500 1/15186 000322s1999 enk eng d 1861523432 15679 DLC GR-PeUP 332.1 ES Essinger, James, 1957- The virtual banking revolution : the customer, the bank and the future / James Essinger London : International Thomson Business Press, 1999 Include bibliographical reference and index Banks and banking. Banks and banking Customer services. INST UNIPILB MAIN 20040709 332.1 ES 00133658 00133658 LOAN 0 1 /webopac/covers/01/15679_1861523432.jpg