Παραπομπή APA

Silverman, L. L. (1998). Critical SHIFT: The future of quality in organizational performance. Wisconsin: ASQ Quality Press.

Παραπομπή Chicago Style

Silverman, Lori L. Critical SHIFT: The Future of Quality in Organizational Performance. Wisconsin: ASQ Quality Press, 1998.

Παραπομπή MLA

Silverman, Lori L. Critical SHIFT: The Future of Quality in Organizational Performance. Wisconsin: ASQ Quality Press, 1998.

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