00689nam a22002171 4500 1/18299 011204s 0801979757 18838 GR-PeUP 658.5'62 CA Caplan, Frank, 1919- The quality system : a sourcebook for managers and engineers / Frank Caplan 2nd ed. Radnor: Chilton Book Co., 1990 xix, 329 p. ; 26 cm. Includes index Quality assurance. Quality control. INST UNIPILB MAIN 20040709 658.5'62 CA 00138388 00138388 LOAN 0 1 /webopac/covers/01/18838_0801979757.jpg