00798nam a22002051a 4500 1/18957 020311s1995 enk 001 0 eng d 19518 DLC GR-PeUP 658.2'62 KO Kolarik, William J. Creating quality : concepts, systems, strategies, and tools / William J. Kolarik New York : McGraw-Hill, 1995 xxvii, 925 p. : ill. ; 24 cm. McGraw-Hill Series in industrial Engineering and Management Science ; Includes bibliographical references and index Quality control. System analysis. McGraw-Hill Series in industrial Engineering and Management Science. INST UNIPILB MAIN 20040709 658.2'62 KO 00139207 00139207 LOAN 0 1