00745nam a22002051a 4500 1/18982 020319s1996 enk b 1 0 eng d 0750639482 19545 DLC GR-PeUP 658.4013΄2 ZA Zairi, Mohamed. Benchmarking for best practice : continuous learning through sustainable innovation / Mohamed Zairi Oxford : Butterworth Heinemann, c1996 496 p. ; 24 cm. Includes bibliographical references & index Benchmarking (Management) Organizational effectiveness. INST UNIPILB MAIN 20040709 658.4013΄2 ZA 00139148 00139148 LOAN 0 1 /webopac/covers/01/19545_0750639482.jpg