Παραπομπή APA
Oakland, J. S. (1999). Total organizational excellence: Achieving world-class performance. Oxford: Butterworth-Heinemann.
Παραπομπή Chicago StyleOakland, John S. Total Organizational Excellence: Achieving World-class Performance. Oxford: Butterworth-Heinemann, 1999.
Παραπομπή MLAOakland, John S. Total Organizational Excellence: Achieving World-class Performance. Oxford: Butterworth-Heinemann, 1999.
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