Παραπομπή APA
Zink, K. J. (1998). Total Quality Management as a holistic management concept: The European model for business excellence. Berlin: Springer-Verlag.
Παραπομπή Chicago StyleZink, Klaus J. Total Quality Management As a Holistic Management Concept: The European Model for Business Excellence. Berlin: Springer-Verlag, 1998.
Παραπομπή MLAZink, Klaus J. Total Quality Management As a Holistic Management Concept: The European Model for Business Excellence. Berlin: Springer-Verlag, 1998.
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