Παραπομπή APA

Greenberg, P. (2002). CRM at the speed of light: Capturing and keeping customers in Internet real time. Berkeley: Osborne.

Παραπομπή Chicago Style

Greenberg, Paul. CRM At the Speed of Light: Capturing and Keeping Customers in Internet Real Time. Berkeley: Osborne, 2002.

Παραπομπή MLA

Greenberg, Paul. CRM At the Speed of Light: Capturing and Keeping Customers in Internet Real Time. Berkeley: Osborne, 2002.

Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.