Παραπομπή APA
Rajola, F. (2003). Customer relationship management: Organizational and technological perspectives. Berlin: Springer.
Παραπομπή Chicago StyleRajola, Federico. Customer Relationship Management: Organizational and Technological Perspectives. Berlin: Springer, 2003.
Παραπομπή MLARajola, Federico. Customer Relationship Management: Organizational and Technological Perspectives. Berlin: Springer, 2003.
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