Παραπομπή APA

Shriver, S. J. (1988). Managing quality services. East Lansing: Educational Institute of the American Hotel & Motel Association.

Παραπομπή Chicago Style

Shriver, Stephen J. Managing Quality Services. East Lansing: Educational Institute of the American Hotel & Motel Association, 1988.

Παραπομπή MLA

Shriver, Stephen J. Managing Quality Services. East Lansing: Educational Institute of the American Hotel & Motel Association, 1988.

Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.