00677nam a2200205 a 4500 1/33967 071123s1994 enk b 00010 eng d 0749411783 36405 GR-PeUP 651.73 TAY Taylor, Judith. Successful telephone techniques : How to improve your organisation's image / Judith Taylor. London : Kogan Page, 1994. 64 σ. ; 21 εκ. Περιέχει γλωσσάρι. Telephone selling. Telephone in business. Telephone etiquette. INST UNIPILB MAIN 20071123 651.73 TAY 00154258 00154258 LOAN 0 1