Business process management applied : creating the value managed enterprise - Poirier, Charles C., 1936-; Walker, Ian, 1953-; APICS--The Educational Society for Resource Management (Boca Raton, Fla. : J. Ross Pub., 2005)
Περιέχει βιβλιογραφία και ευρετήριο.
Keywords: Business logistics -- Management; Process control; Value added; Corporate profits; Industrial management