Παραπομπή APA

Raab, G. (2008). Customer relationship management: A global perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower.

Παραπομπή Chicago Style

Raab, Gerhard. Customer Relationship Management: A Global Perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower, 2008.

Παραπομπή MLA

Raab, Gerhard. Customer Relationship Management: A Global Perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower, 2008.

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