If only we knew what we know : the transfer of internal knowledge and best practice - O'Dell, Carla S., 1950-; Grayson, C. Jackson (Charles Jackson), 1923-; Essaides, Nilly (New York : Free Press, 1998)
Περιέχει βιβλιογραφία και ευρετήριο.
Keywords: Organizational learning; Knowledge management; Communication in organizations; Benchmarking (Management)