Παραπομπή APA
Becker, J., Kugeler, M., & Rosemann, M. (2011). Process management: A guide for the design of business processes. Berlin, Heidelberg: Springer.
Παραπομπή Chicago StyleBecker, Jorg, Martin Kugeler, and Michael Rosemann. Process Management: A Guide for the Design of Business Processes. Berlin, Heidelberg: Springer, 2011.
Παραπομπή MLABecker, Jorg, Martin Kugeler, and Michael Rosemann. Process Management: A Guide for the Design of Business Processes. Berlin, Heidelberg: Springer, 2011.
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