02994nam a2200289 a 4500 1/45415 140827s2005 us 001 0 eng 9781558607682 1558607684 48375 OPELS eng OPELS OKU OCLCQ OCLCF GR-PeUP Harris, Randy Allen. Voice interaction design [electronic resource] : crafting the new conversational speech systems / Randy Allen Harris. San Francisco, CA : Morgan Kaufmann Publishers, c2005. 1 online resource (xx, 598 p.) : ill. Morgan Kaufmann series in interactive technologies Includes bibliographical references (p. 551-571) and index. Speech -- Sound and meaning -- Doing things with words -- Conversation -- Glue -- Diction -- Crafting voice interfaces -- The team and the process -- Users, tasks -- Building the discourse model -- Agents -- Dialogue matters -- Scripting -- Iterative evaluation -- Pursuing habitability. From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of researchin lexicography, conversation analysis, computational linguistics, and social psychologyauthor Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work. In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave. *Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advicefor design and for the entire design process. *Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design. Speech processing systems. Interfaces. Electronic books. Morgan Kaufmann series in interactive technologies. INST UNIPILB EBOOKS 20100705 00b48375 00b48375 ONLINE 0 ScienceDirect http://www.sciencedirect.com/science/book/9781558607682 /webopac/covers/03/48375_9781558607682.jpg /webopac/covers/03/48375_1558607684.jpg