Παραπομπή APA
Tenner, A. R., & DeToro, I. J. (1992). Total quality management: Three steps to continuous improvement. Reading: Addison-Wesley pub.co..
Παραπομπή Chicago StyleTenner, Arthur R., and Irving J. DeToro. Total Quality Management: Three Steps to Continuous Improvement. Reading: Addison-Wesley pub.co., 1992.
Παραπομπή MLATenner, Arthur R., and Irving J. DeToro. Total Quality Management: Three Steps to Continuous Improvement. Reading: Addison-Wesley pub.co., 1992.
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