Παραπομπή APA
Oakland, J. S., & Porter, L. J. (1995). Total quality management: Text with cases. Oxford: Butterworth-Heinemann.
Παραπομπή Chicago StyleOakland, John S., and Leslie J. Porter. Total Quality Management: Text With Cases. Oxford: Butterworth-Heinemann, 1995.
Παραπομπή MLAOakland, John S., and Leslie J. Porter. Total Quality Management: Text With Cases. Oxford: Butterworth-Heinemann, 1995.
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