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030602s2002 enk 0 11 eng d |
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|a 013008851X
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035 |
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|l 20543
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040 |
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|a DLC
|b GR-PeUP
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082 |
0 |
0 |
|a 658.8'12 GO
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100 |
1 |
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|a Goldenberg, Barton.
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245 |
1 |
0 |
|a CRM automation /
|c Barton Goldenberg
|
260 |
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|a Upper Saddle River :
|b Prentice Hall,
|c 2002
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300 |
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|a xxiv, 294 p. :
|b ill. ;
|c 24 cm.
|
500 |
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|a Includes index
|
650 |
|
4 |
|a Customer relations
|x Marketing.
|
650 |
|
4 |
|a Customer relations
|x Data processing.
|
852 |
|
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|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.8'12 GO
|p 00140843
|q 00140843
|t LOAN
|y 0
|4 2
|
852 |
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|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.8'12 GO
|p 00140865
|q 00140865
|t LOAN
|y 0
|4 1
|
856 |
4 |
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|d /webopac/covers/01/20543_013008851X.jpg
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