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120126s2011 enk 000 0 eng |
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|a 9781118018217 (hardback)
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| 035 |
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|l 44898
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| 040 |
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|a DLC
|c GR-PeUP
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| 082 |
0 |
0 |
|a 658.8΄12 CAR
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| 100 |
1 |
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|a Carroll, Becky,
|d 1966-
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| 245 |
1 |
4 |
|a The hidden power of your customers :
|b four keys to grow your business through existing customers /
|c Becky Carroll.
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| 260 |
|
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|a Hoboken, NJ :
|b Wiley,
|c 2011.
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| 300 |
|
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|a xvi, 240 σ. ;
|c 23 εκ.
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| 650 |
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4 |
|a Customer services.
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| 650 |
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4 |
|a Customer relations.
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| 650 |
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4 |
|a Customer services
|x Management.
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| 650 |
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4 |
|a Customer relations
|x Management.
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| 852 |
|
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|a INST
|b UNIPILB
|c MAIN
|e 20120126
|h 658.8΄12 CAR
|p 00164414
|q 00164414
|t LOAN
|y 0
|4 1
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| 856 |
4 |
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|d /webopac/covers/02/44898_9781118018217.jpg
|z (hardback)
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