Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions /
Κύριος συγγραφέας: | George, Michael L. |
---|---|
Μορφή: | Βιβλίο |
Γλώσσα: | English |
Στοιχεία έκδοσης: |
New York :
McGraw-Hill,
2003.
|
Ταξινομικός αριθμός: |
658.5΄62 GEO |
Θέματα: | |
Διαθέσιμο Online: |
http://www.loc.gov/catdir/bios/mh042/2003273337.html http://www.loc.gov/catdir/description/mh041/2003273337.html |
Ετικέτες: |
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040 | |a UKM |c UKM |d GR-PeUP | ||
082 | 0 | 0 | |a 658.5΄62 GEO |
100 | 1 | |a George, Michael L. | |
245 | 1 | 0 | |a Lean Six Sigma for service : |b how to use Lean Speed and Six Sigma Quality to improve services and transactions / |c Mike L. George. |
260 | |a New York : |b McGraw-Hill, |c 2003. | ||
300 | |a xiv, 386 σ. : |b εικ. ; |c 23 εκ. | ||
500 | |a Περιέχει ευρετήριο. | ||
650 | 4 | |a Six sigma (Quality control standard). | |
650 | 4 | |a Service industries |x Quality control |x Statistical methods. | |
650 | 4 | |a Quality control |x Statistical methods. | |
852 | |a INST |b UNIPILB |c MAIN |e 20130905 |h 658.5΄62 GEO |p 00169602 |q 00169602 |t LOAN |y 4 |x 20140116 |4 1 | ||
856 | 4 | 2 | |3 Contributor biographical information |u http://www.loc.gov/catdir/bios/mh042/2003273337.html |
856 | 4 | 2 | |3 Publisher description |u http://www.loc.gov/catdir/description/mh041/2003273337.html |
856 | 4 | |d /webopac/covers/03/46713_0071418210.jpg |