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980916s1996 enk 001 00eng d |
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|a 0201479672
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| 035 |
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|l 13902
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| 040 |
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|a DLC
|b GR-PeUP
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| 082 |
0 |
0 |
|a 658.8'12 WH.
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| 100 |
1 |
|
|a Whiteley, Richard.
|
| 245 |
1 |
0 |
|a Customer centered growth:
|b five proven strategies for building competitive advantage/
|c Richard Whiteley and Diane Hessan.
|
| 260 |
|
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|a Massachusetts:
|b Addison-Wesley Publishing Company,
|c 1996.
|
| 300 |
|
|
|a 320p.;
|c 24cm.
|
| 500 |
|
|
|a Includes bibliographical references & index.
|
| 650 |
|
4 |
|a Consumer satisfaction.
|
| 650 |
|
4 |
|a Competition.
|
| 650 |
|
4 |
|a Strategic planning.
|
| 700 |
1 |
|
|a Hessan, Diane.
|
| 852 |
|
|
|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.8'12 WH.
|p 00129381
|q 00129381
|t LOAN
|y 0
|4 1
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| 856 |
4 |
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|d /webopac/covers/01/13902_0201479672.jpg
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