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990602s1993 xxua b 000 0 eng d |
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|a 1555425739 (alk. paper)
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|l 15044
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|a DLC
|b GR-PeUP
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|a 658.4'02 FI
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| 100 |
1 |
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|a Fitz-enz, Jac.
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| 245 |
1 |
0 |
|a Benchmarking staff performance :
|b how staff departments can enhance their value to the customer /
|c Jac Fitz-enz.
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| 260 |
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|a San Francisco :
|b Jossey-Bass Publishers ,
|c c1993.
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| 300 |
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|a xviii, 218 p. :
|b ill. ;
|c 24 cm.
|
| 490 |
1 |
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|a Jossey-Bass management series ;
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| 504 |
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|a Includes bibliographical references (p. 211-212) and index.
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| 650 |
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4 |
|a Organizational effectiveness.
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| 650 |
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4 |
|a Benchmarking (Management)
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| 650 |
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4 |
|a Line and staff organization.
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| 830 |
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|a Jossey-Bass management series.
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| 852 |
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|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.4'02 FI
|p 00130728
|q 00130728
|t LOAN
|y 0
|4 1
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| 856 |
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|d /webopac/covers/01/15044_1555425739.jpg
|z (alk. paper)
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