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|a 0873894456
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|l 17711
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|a DLC
|b GR-PeUP
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|a 658.5'62 SI
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| 100 |
1 |
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|a Silverman, Lori L.,
|d 1958-
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| 245 |
1 |
0 |
|a Critical SHIFT :
|b the future of quality in organizational performance /
|c Lori L. Silverman
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| 260 |
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|a Wisconsin :
|b ASQ Quality Press,
|c 1998
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| 300 |
|
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|a 294 p. ;
|c 24 cm.
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| 500 |
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|a Includes bibliographical references & index
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| 650 |
|
4 |
|a Quality of products
|x Management.
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| 650 |
|
4 |
|a Quality assurance
|x Management.
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| 650 |
|
4 |
|a Organizational effectiveness.
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| 852 |
|
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|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.5'62 SI
|p 00134370
|q 00134370
|t LOAN
|y 0
|4 1
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| 856 |
4 |
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|d /webopac/covers/01/17711_0873894456.jpg
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