|
|
|
|
| LEADER |
00900nam a22002291 4500 |
| 001 |
1/19979 |
| 008 |
030604s2002 enk 0 11 eng d |
| 020 |
|
|
|a 0201730626
|
| 035 |
|
|
|l 20561
|
| 040 |
|
|
|a DLC
|b GR-PeUP
|
| 082 |
0 |
0 |
|a 658.8'12 DY
|
| 100 |
1 |
|
|a Dyche, Jill.
|
| 245 |
1 |
4 |
|a The CRM handbook :
|b a business guide to customer relationship management /
|c Jill Dyche
|
| 260 |
|
|
|a boston :
|b addison wesley,
|c 2002
|
| 300 |
|
|
|a xxiv, 307 p.
|b πιν. ;
|c 24 σ.
|
| 490 |
1 |
|
|a Addison-Wesley information technology series ;
|
| 500 |
|
|
|a Περιέχει ευρετήριο
|
| 650 |
|
4 |
|a Customer relations
|x Management.
|
| 830 |
|
|
|a Addison-Wesley information technology series.
|
| 852 |
|
|
|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.8'12 DY
|p 00140841
|q 00140841
|t LOAN
|y 0
|4 1
|
| 852 |
|
|
|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.8'12 DY
|p 00141269
|q 00141269
|t LOAN
|y 0
|4 2
|
| 856 |
4 |
|
|d /webopac/covers/01/20561_0201730626.jpg
|
