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| LEADER |
00925cam a2200229 a 4500 |
| 001 |
1/36713 |
| 008 |
090212s2002 enk b 001 0 eng d |
| 020 |
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|a 0738208035 (pbk.)
|
| 020 |
|
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|a 0738205109
|
| 035 |
|
|
|l 39303
|
| 040 |
|
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|a DLC
|c GR-PeUP
|
| 082 |
0 |
0 |
|a 658.8΄12 SPE
|
| 100 |
1 |
|
|a Spector, Robert,
|d 1947-
|
| 245 |
1 |
0 |
|a Anytime, anywhere :
|b how the best bricks-and-clicks businesses deliver seamless service to their customers /
|c Robert Spector.
|
| 260 |
|
|
|a Cambridge, MA :
|b Perseus Pub.,
|c c2002.
|
| 300 |
|
|
|a x, 293 σ. ;
|c 21 εκ.
|
| 500 |
|
|
|a "December 2002"--T.p. verso.
|
| 504 |
|
|
|a Περιέχει βιβλιογραφία (σ. 271-276) και ευρετήριο.
|
| 650 |
|
4 |
|a Customer services.
|
| 852 |
|
|
|a INST
|b UNIPILB
|c MAIN
|e 20090212
|h 658.8΄12 SPE
|p 00157651
|q 00157651
|t LOAN
|y 4
|x 20171009
|4 1
|
| 856 |
4 |
|
|d /webopac/covers/02/39303_0738208035.jpg
|z (pbk.)
|
| 856 |
4 |
|
|d /webopac/covers/02/39303_0738205109.jpg
|
