Keeping clients satisfied: make your service business more successful and profitable /
| Κύριος συγγραφέας: | Bly, Robert W. |
|---|---|
| Μορφή: | Βιβλίο |
| Γλώσσα: | English |
| Στοιχεία έκδοσης: |
New Jersey:
Prentice Hall,
1993.
|
| Ταξινομικός αριθμός: |
658.8'12 BL. |
| Θέματα: | |
| Ετικέτες: |
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| LEADER | 00665nam a22001931 4500 | ||
|---|---|---|---|
| 001 | 1/12421 | ||
| 008 | 980309s1993 enk 001 0 eng d | ||
| 020 | |a 0135141834 | ||
| 035 | |l 12834 | ||
| 040 | |a DLC |b GR-PeUP | ||
| 082 | 0 | 0 | |a 658.8'12 BL. |
| 100 | 1 | |a Bly, Robert W. | |
| 245 | 1 | 0 | |a Keeping clients satisfied: |b make your service business more successful and profitable / |c Robert W. Bly. |
| 260 | |a New Jersey: |b Prentice Hall, |c 1993. | ||
| 300 | |a 275 p.; |c 22 cm. | ||
| 500 | |a Includes index. | ||
| 650 | 4 | |a Customer services |z United States. | |
| 650 | 4 | |a Service industries |z United States. | |
| 852 | |a INST |b UNIPILB |c MAIN |e 20040709 |h 658.8'12 BL. |p 00128390 |q 00128390 |t LOAN |y 0 |4 1 | ||