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|a 0749419547
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|l 17947
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| 040 |
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|a DLC
|b GR-PeUP
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| 082 |
0 |
0 |
|a 658.562 AS
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| 100 |
1 |
|
|a Asher, Mike.
|
| 245 |
1 |
0 |
|a Managing quality in the service sector /
|c Mike Asher
|
| 260 |
|
|
|a London :
|b Kogan Page,
|c 1996
|
| 300 |
|
|
|a 222 p. :
|b ill. ;
|c 24 cm.
|
| 500 |
|
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|a Includes index
|
| 504 |
|
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|a Biography: p. [216]
|
| 650 |
|
4 |
|a Service industries
|x Management.
|
| 650 |
|
4 |
|a Service industries
|x Quality control.
|
| 852 |
|
|
|a INST
|b UNIPILB
|c MAIN
|e 20040709
|h 658.562 AS
|p 00134360
|q 00134360
|t LOAN
|y 0
|4 1
|
| 856 |
4 |
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|d /webopac/covers/01/17947_0749419547.jpg
|
