CRM at the speed of light : capturing and keeping customers in Internet real time /
| Κύριος συγγραφέας: | Greenberg, Paul. |
|---|---|
| Μορφή: | Βιβλίο |
| Γλώσσα: | English |
| Στοιχεία έκδοσης: |
Berkeley :
Osborne,
2002
|
| Ταξινομικός αριθμός: |
658.8'12 GR |
| Θέματα: | |
| Ετικέτες: |
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| 040 | |a DLC |b GR-PeUP | ||
| 082 | 0 | 0 | |a 658.8'12 GR |
| 100 | 1 | |a Greenberg, Paul. | |
| 245 | 1 | 0 | |a CRM at the speed of light : |b capturing and keeping customers in Internet real time / |c Paul Greenberg |
| 260 | |a Berkeley : |b Osborne, |c 2002 | ||
| 300 | |a xxiii, 360 p. : |b ill. ; |c 23 cm. | ||
| 504 | |a Includes index | ||
| 650 | 4 | |a Customer relations |x Management. | |
| 650 | 4 | |a Electronic commerce. | |
| 852 | |a INST |b UNIPILB |c MAIN |e 20040709 |h 658.8'12 GR |p 00141134 |q 00141134 |t LOAN |y 0 |4 1 | ||
| 856 | 4 | |d /webopac/covers/01/20714_0072224169.jpg | |