Improving service quality: achieving high perfomance in the public sectors/
| Κύριος συγγραφέας: | Milakovich, Michael E. |
|---|---|
| Μορφή: | Βιβλίο |
| Γλώσσα: | English |
| Στοιχεία έκδοσης: |
Florida:
St. Lucie Press,
1995.
|
| Ταξινομικός αριθμός: |
658.5'62 MI. |
| Θέματα: | |
| Ετικέτες: |
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| 040 | |a DLC |b GR-PeUP | ||
| 082 | 0 | 0 | |a 658.5'62 MI. |
| 100 | 1 | |a Milakovich, Michael E. | |
| 245 | 1 | 0 | |a Improving service quality: |b achieving high perfomance in the public sectors/ |c Michael E. Milakovich. |
| 260 | |a Florida: |b St. Lucie Press, |c 1995. | ||
| 300 | |a 258p.; |c 23cm. | ||
| 500 | |a Includes bibliographical references & index. | ||
| 650 | 4 | |a Industrial management. | |
| 650 | 4 | |a Quality control. | |
| 852 | |a INST |b UNIPILB |c MAIN |e 20040709 |h 658.5'62 MI. |p 00129649 |q 00129649 |t LOAN |y 0 |4 1 | ||
| 856 | 4 | |d /webopac/covers/01/14215_188401545X.jpg | |